About this policy
This policy describes how SSBoxHD.com handles information collected through the store, customer accounts, contact forms, and website visits.
Orders and customer accounts
When you place an order, the store collects information such as your name, email address, billing and shipping address, phone number, purchased items, and order details. This information is used to process orders, deliver products or services, provide support, and handle refunds and warranty requests. You can purchase as a guest or create an account during checkout. Account information is used to provide access to your order history and manage your account.
Payments
Payment information is shared with the payment provider selected at checkout to process your transaction. PayPal and card payment options are available through the store. The payment provider handles payment information under its own privacy policy. The store may retain transaction references and payment status linked to your order.
Contact forms and support
Information you provide through a contact or registration form, including your contact details and message, is used to respond to your request or manage registration. Do not include payment card numbers or passwords in support messages.
Cookies and technical information
The website uses cookies to maintain shopping cart contents, checkout sessions, and account sign-in. Cookies may also store website preferences. Hosting, security, and website services may process technical information such as IP addresses, browser information, requested pages, and request times to operate the site, detect abuse, and troubleshoot problems. Blocking cookies may affect shopping or account features.
Website service providers
The store uses Bluehost hosting, WooCommerce store tools, Wordfence security, Akismet spam protection, Jetpack website tools, and Optimole image delivery. These services may process information needed to provide their features. Shipping and tax tools are installed to support store operations; order information may be shared with shipping, delivery, and tax service providers when needed to fulfill an order. Embedded third-party content and payment interfaces may receive technical information when loaded and operate under their providers’ privacy policies.
Sharing of customer information
SSBoxHD does not sell customer information or share it for purposes unrelated to processing orders and operating the website. Information is shared with service providers as needed for these purposes, as described above.
Promotional emails
SSBoxHD is not currently sending promotional emails. If an optional email subscription is introduced, customers will be able to choose whether to subscribe. Promotional emails will include an unsubscribe option. Purchasing a product does not automatically subscribe you to promotional emails.
Retention
The store currently has no automatic deletion period configured for customer accounts or orders. Records may be retained unless removed through a separate process. Some information may need to be retained for order support, refunds, warranty claims, accounting, legal obligations, or security.
Access and privacy requests
You can review and update available account information through My Account. To request access to, correction of, or deletion of your personal information, contact SSBoxHD through the Contact Us page. Requests may require identity verification. Information needed for accounting, legal obligations, security, or unresolved transactions may be retained.
Contact
For privacy questions, use the Contact Us page.
English